Please note our office will be closed Friday, January 1st. Regular business hours will resume Monday, January 4th. A Support Team Representative will respond to your support inquiry within 3-5 business days.
Help
Important Notices
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Closed New Year's Day
December 21, 2009 0 Comments -
NEW STORE SUPPORT EMAIL ADDRESS
February 8, 2008 0 CommentsPlease note The Killers Store Support Team has a new email address:
Store.TheKillersVictims@support.sparkart.com
Please submit all Store related inquires to this address.
We try our best to reply to all submitted support inquiries within 2 business days. If you have not received a reply to your inquiry, it is possible your mail client has registered our responses as spam or junk. Be sure to check your spam folder for any responses and to add the e-mail address above to your safe list to ensure receipt of our responses.
Help Topics
Get a quick answer to common problems and questions by choosing any of those listed below. If you don't see your problem or question listed, select 'More' under the topic that is most relevant.
Shipping
- November 11, 2008 / When will my order ship? 0 Comments
- November 11, 2008 / How much is Shipping & Handling? 0 Comments
Returns/Exchanges
- November 12, 2008 / What is your return/refund/exchange policy? 0 Comments
- November 12, 2008 / How do I perform an exchange? 0 Comments
- November 12, 2008 / Can I return/exchange sale items? 0 Comments
Billing
- November 11, 2008 / What payment methods can I use? 0 Comments
- November 11, 2008 / My credit card was charged more than once, how do I get a credit? 0 Comments
- January 23, 2008 / Multiple Billing? 0 Comments
Website/Technical Issues
- July 28, 2009 / I've received an Address Verification error, what do I do? 0 Comments
- November 11, 2008 / Why isn't my International credit card being accepted? 0 Comments
- November 11, 2008 / Why isn't my US credit card being accepted? 0 Comments
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- Adobe Flash Player 9.0+
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Internet Connection
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